Training Programs For Management and Staff

Élan has developed three programs, two for the Hospitality Industry and one for retail sales. These programs are packed with information regarding the customs and courtesies as well as expectations of the Chinese visitor. Participants will learn key language items such as greetings and pleasantries to make the Chinese guest feel comfortable. These will also include numbers and money.

Participants will have an opportunity to practice the key words and phrases and will leave with a small Chinese learning card. The card will be filled with the words, phrases, numbers and money that the students learn in the class.

We also design for the specific needs of your industry and your people.